Faqs

  • Vector files work best however, high resolution bitmap images work as well. Resolution of 300 DPI or higher with a transparent background ensures high-quality printing results. Acceptable formats include AI, EPS, PDF, and SVG. Not sure if your design is print ready? No problem, send it over and we’ll either work some magic to get it there or send you back to the drawing board :)

  • At this time, we do not provide design services however, we can assist with getting your design print ready.

  • Yes! Once your order is submitted, we’ll send you a digital mock-up of your design for final approval. Production begins only after we receive your approval to ensure you’re happy with the look.

  • Yes, we do have a minimum order quantity, which may vary based on the type of printing.

    Plastisol - 24 items
    Direct to Film - 10 items

  • Our turnaround time is typically 7-14 business days from the date of your final approval. We aim to fulfill orders as quickly as possible but will let you know if any factors may affect the timeline.

  • At this time we do not offer shipping however we do offer local delivery.

  • We require a 50% deposit at the time of your mock-up approval to begin production. The remaining 50% is due upon order completion before delivery.

  • Changes can’t be made after final approval, so please double-check all details before confirming. Once approved, we immediately begin the production process to meet our turnaround times.

  • Yes! Pricing is dictated by the number of items ordered. The cost per item reduces as the order size increases.

  • If you find any issues with your order, please contact us at happylabprintshop@gmail.com. Claims must be submitted within 48 hours from time of delivery. Defective items must be returned and will be replaced with a new item.

  • We offer services in the Emerald Coast Area including Fort Walton Beach, Navarre, Crestview, Niceville, Shalimar and Destin.